Techvify starts 2026 with many projects achieving a perfect CSS score of 100

Entering early 2026, Techvify marks a notable milestone as many projects simultaneously achieve a perfect CSS score of 100 in the customer satisfaction survey. This result not only signifies a positive evaluation of project quality but also clearly reflects how Techvify is gradually standardizing and perfecting a customer-centric working process, with the professional and independent involvement of the PQA team. 

CSS – Not just a score, but a customer listening system 

CSS (Customer Satisfaction Survey) at Techvify is a survey activity implemented to capture multi-dimensional perspectives from customers regarding project quality, coordination, communication, and overall working experience. This survey is conducted independently by the PQA team, without going through the project's AM or PM, to ensure objectivity in collecting and aggregating feedback. 

Compared to before, the CSS activity is now implemented by Techvify following a clearer and more consistent process. Surveys are sent simultaneously at the same time, applied to completed projects or long-term projects divided into completed phases. The evaluators are customer representatives in management roles, helping to reflect a more strategic and overall perspective. This approach allows Techvify not only to recognize strengths to maintain but also proactively identify areas for improvement, thereby organizing internal discussions and timely adjustments in subsequent projects. 

When quality becomes a collective effort of the entire team

Sharing about one of the projects that achieved a CSS score of 100, Ms. Amanda Vi, Project Manager at Techvify, said: " The fact that many projects achieved a CSS score of 100 right at the start of 2026 shows a positive working spirit and clear maturity in how Techvify teams collaborate. Project quality is no longer an individual effort but the result of a shared working ecosystem where everyone shares standards, supports each other, and aims for common goals. 

This reflects a working culture that values responsibility, trust, and a "team" spirit at Techvify. When teams share a common commitment to quality and customer experience, positive results like a CSS score of 100 will no longer be rare but become motivation for Techvify to continue conquering more challenging projects in the future." 

The project belongs to a field requiring high accuracy and compliance with business rules, while the implementation time is relatively short and schedule pressure is always present. From the beginning, the team agreed on a cautious approach, focusing on doing things correctly, sufficiently, and well from the first steps to minimize errors throughout the project lifecycle. From a business perspective, Ms. Amanda believes that a CSS score of 100 not only reflects the quality of a specific project implementation but also shows maturity in how Techvify organizes operations, coordinates inter-departmentally, and partners with customers long-term. 

Satisfaction expressed through trust and willingness to recommend 

A notable point in Techvify's CSS survey is the question about the willingness to recommend Techvify to other partners or customers. Customers' readiness to provide positive feedback on this question shows that satisfaction has gone beyond the scope of a single project to transform into trust in the brand and Techvify's working methods in general. This is also considered an important indicator reflecting the quality of the partnership rather than just evaluating short-term output results. 

The fact that many projects achieved a CSS score of 100 right at the start of 2026 shows that Techvify is on the right track in building a culture of quality and continuous improvement. When customer feedback is listened to systematically, transparently, and with clear improvement actions, project quality no longer depends on individual efforts but becomes the inevitable result of a standardized process. For Techvify, beyond the numbers, customer satisfaction and willingness to recommend are the most sustainable measures for long-term development.